Shipping Policy
All orders are dispatched from Sydney, NSW, Australia.
All domestic orders placed via our online store are shipped with Australia Post.
Your order will be processed and dispatched within 1-3 business days. During busy and peak periods such as public holidays & weekends please allow up to 4 business days.
Return & Exchange Policy
At Golden Muse we hope that you love your new golden pieces just as much as we do! However, If something isn’t quite right please see the following return & exchange eligibility.
Items are eligible for returns within 10 days of delivery
To be eligible for a return items must be unworn, unused, and all original packaging must be undamaged
Returns must be approved via email before being sent back
Orders purchased during site-wide sales or sale period are not eligible for a return or refund Items.
To begin your return, contact us at hello@goldenmuse.com.au with your order number and reason for return.
Earrings Policy:
Due to hygiene reasons, we are unable to accept returns for refunds on earrings.
We understand that a change of mind can occur, in this instance we can happily offer an exchange or store credit.
International Orders:
We do not offer a return option for international orders.
Please note: tarnishing over a period of time is not considered a fault.